Online Ordering

The CrossFit HQ Store accepts Visa, MasterCard, and Discover cards. Payment is made via a secure gateway and your card is billed at the time of purchase.

We value your privacy and will not share your information with others for any reason. Period.

Shipping

Orders process within 1-2 days of being received. Shipping estimates are once your item(s) leave the warehouse. Please allow up to two weeks for delivery of your goods within the US. International and APO delivery times vary. We only sell in stock items and will notify you of any unusual circumstances that may delay delivery. You will receive a shipping confirmation at the time your purchase leaves the warehouse along with tracking information where applicable.

While the CrossFit Store makes a good faith effort to track and correct any errors in shipment, we are not responsible for lost, stolen, or undeliverable packages. Please be sure to provide the correct shipping information to avoid loss or damage. If the shipping address is entered incorrectly by the customer and a change needs to be made to the final destination address, you must contact us immediately. Once your items leave the warehouse, address changes cannot be accommodated. Please note that CrossFit is not responsible for delays in shipping due to weather conditions, incorrect shipping addresses or missing shipping information. If you are unable to receive your package, you may contact the carrier you selected during checkout to make alternate arrangements. We are unable to make alternate arrangements on your behalf. If the package is returned to sender due to the customer not meeting these arrangements, the customer is responsible for any reshipping costs. If you decide to exchange an item product, shipping charges are not refundable.